Privacy Policy

1. Information We Collect

We may collect the following information:

• account information such as email address and password hash;
• wallet addresses used for authentication or checkout;
• purchase, order, payment, and product access records;
• support ticket content, replies, uploaded attachments, and technical details you provide;
• basic technical data such as IP address, browser information, device information, timestamps, security logs, and request logs;
• email delivery data related to verification, password reset, purchase, and support messages.

2. How We Use Information

We use information to:

• create and secure user accounts;
• verify email addresses and wallet signatures;
• process orders and verify crypto payments;
• deliver digital products, source code, support, and services;
• respond to support tickets and contact requests;
• prevent fraud, abuse, unauthorized access, and security issues;
• maintain records required for business, tax, accounting, and legal purposes;
• improve website reliability, performance, and user experience.

3. Crypto Payments and Wallet Data

When you pay with crypto, we may process wallet addresses, transaction hashes, selected network, selected token, payment amount, confirmation status, and blockchain explorer data. Public blockchain transactions are visible on the relevant blockchain and are outside our control.

4. Cookies and Local Storage

We use necessary cookies and local storage for authentication, security, CSRF protection, checkout, wallet connection flows, cookie notice status, and basic website functionality. Some cookies are necessary for login, account security, and payment verification.

We do not currently use advertising, remarketing, or tracking cookies. If we add analytics, advertising, heatmap, or tracking tools later, we will request consent where required before using them.

5. Legal Bases

Where applicable, we process personal data based on contract performance, legitimate interests such as security and fraud prevention, legal obligations such as accounting and compliance recordkeeping, and consent where required.

6. Sharing of Information

We do not sell your personal information. We may share limited information with service providers only when needed to operate the website and services, such as hosting providers, email providers, database providers, analytics or security tools, payment-related infrastructure, blockchain/RPC providers, GitHub, Telegram, or support-related tools.

7. Data Retention

We keep account, order, payment, purchase, support, and security records for as long as needed to provide services, resolve disputes, prevent abuse, comply with legal obligations, and keep business records. We may delete or anonymize data when it is no longer needed.

8. Security

We use technical and organizational measures designed to protect accounts and data, including password hashing, secure cookies, CSRF protection, access controls, payment verification, and administrative restrictions. No internet service can guarantee perfect security.

9. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. Some requests may be limited where we must keep records for security, legal, accounting, dispute, or fraud prevention reasons.

10. International Users

Your information may be processed in countries other than your own depending on the hosting, email, database, support, and service providers used. By using the website and services, you understand that data may be processed where our providers operate.

11. Children

The website, products, and services are not intended for children. Do not use the website or create an account if you are not legally allowed to use this type of service in your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy when our services, systems, or legal requirements change. The updated version will be posted on this page with a new last updated date.

13. Contact

For privacy questions or requests, contact us at [email protected] or through Telegram.